Organizational performance in the manufacturing industry is directly influenced by quality;\nand through an examination of literature, critical success factors that lead to the\nimplementation of six-sigma in the manufacturing industry are identified for organizations\nof different sizes: SMEs, large enterprises and general/ unspecified organizations (not\nidentified as either SMEs or Large in literature). The general success factors across\norganizations (unspecified) were found to include Employee Education/Training, Top\nManagement Commitment, Project Selection, Employee Involvement/Communication, and\nProject Management/Leadership. For the large enterprises, the following factors were\nidentified: Project Selection, Alignment with Customer Requirements, Employee\nEducation/Training, Senior Management Commitment, Use of Quality Tools, and Visible\nCost Saving. This work provides a platform to gain a deeper understanding of the\nrequirements necessary to ensure the successful implementation of six-sigma in\norganizations, and where best to direct resources.
Loading....